Product Warranties

Her products Infinity Pilates Equipment®,  they meet all quality specifications and are a result
collaboration with experienced professionals in the field. Your maximum satisfaction is our first priority.

We use Tidebond® II Ultimate peel-off adhesives, which are waterproof and non-toxic, to bond the wood. Our varnishes are of high quality, anti-scratch and reinforced with UV filters which significantly delay the dulling and yellowing of the wood by sunlight.

In the rare event that problems or defective products occur we will
we make every effort to repair or replace them immediately. thw

Warranty terms and conditions

• The guarantee applies from the date of issue of the invoice
• In case of unavailability, the product will be replaced by a product of equal or greater value
• The problem must necessarily be due to a manufacturing error or hardware failure
• The product has been used correctly based on the operating, safety and maintenance instructions.
• The warranty is not transferable in case of resale of the product.

• Lifetime stainless steel metal parts (INOX 316).
• 5 years Structural elements and framework
• 2 years Aircraft grade aluminum metal parts, moving parts and mechanisms.
• 1 year Springs, straps, loops, wheels, ropes, leather parts.

Excluded:

• Natural wear, scratches, scuffs, dents on leather parts and modified products
• Wear from water, sweat, chemicals, fire and salt

Instructions for Use & Safety

Before using its products Infinity Pilates Equipment®, carefully consult all the instructions for use found in the package. Your safety depends on the proper maintenance and use of the equipment. Keep the use and maintenance instructions for future reference. Failure to follow these instructions may result in serious injury or damage. 

It is the owner's responsibility to ensure that all users of the equipment are aware of all precautions.

Depending on the frequency of use, the springs are safe to use for two years or 3000 hours. Replace any spring that is bent, bent, or has gaps in its original position.

Replace the ropes if they are damaged.

Check for any damage to the ropes and loops.

Remove hair and debris from wheel axles, mechanisms and moving parts. You systematically clean the rails on which the wagon moves. Dirt and small particles can create a problem in the smooth rolling of the wheels, causing damage. If the bearings or wheels are making a "squealing" noise, they may need to be replaced.

Check regularly and tighten if necessary all screws and nuts. Replace immediately if screws, retaining bolts or other parts are missing.

Keep children and pets away.

Before starting any exercise program, consult your doctor.

If you feel pain, dizziness or shortness of breath, stop exercising immediately.